POWERED BY CARELINK
Relay Driver
Academy.
A calmer trip. A more respectful conversation. A dependable handoff.
Practical education for drivers transporting long-term care residents. Learn how dignity, patience and clear communication shape the resident’s experience. Training delivered by CareLink Oklahoma, LLC.
WHAT DRIVERS LEARN
Practical preparation.
Respectful service.
Choose a course for a focused learning need or take all six through the complete package. Each course includes required instruction, practical scenarios and a final assessment.
Understanding the Long-Term Care Resident
Understand the resident’s experience and the needs that can shape a transportation interaction.
Resident Dignity, Empathy & Communication
Address residents directly, respect personal preferences and communicate with patience, including on hospice and end-of-life trips.
Dementia-Aware Transportation
Build awareness of how dementia can affect communication and the transportation experience.
De-escalation & Passenger Support
Explore calm communication, supportive responses and the boundaries of the driver’s role.
Mobility & Passenger Safety Awareness
Recognize mobility considerations and the importance of following employer procedures and equipment-specific training.
Resident Handoffs & Transportation Communication
Confirm who will receive the resident, communicate delays and resolve unclear handoffs, including hospice and end-of-life trips.
CHOOSE YOUR LEARNING PATH
One course or
the complete package.
Choose an individual course or Long-Term Care Transportation Essentials, the complete six-course package.
Request enrollment information
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Training a team?
Talk with us about your facility or transportation organization, the courses you need and planned participation.
Discuss organizational trainingPlease keep initial inquiries free of resident information.